Emotional Intelligence Training for Leaders & Teams
Emotional intelligence shapes how people lead, collaborate, handle pressure and resolve conflict. Our EI workshops build self-awareness, empathy and emotional control, and use 360° feedback to show where it matters most.
Request a ProposalSee the ModulesThe skill people most overestimate in themselves
In one of our leadership diagnostics, a group of senior managers rated their own emotional intelligence and empathy as “Very Good”, while some of their peers rated it as low as “Poor”. That gap is common, and it is exactly why EI development works best when it starts with honest feedback rather than self-assessment.
- Senior leaders and heads of department
- First-time and middle managers
- Customer-facing and high-pressure teams
- All employees, as part of culture or wellbeing programmes
The building blocks of emotional intelligence
Self-awareness
Recognising one’s own emotions, triggers, strengths and the impact of behaviour on others.
Self-regulation
Managing emotions under pressure, staying composed in conflict and responding rather than reacting.
Motivation & resilience
Staying positive and persistent through setbacks, and building resilience and adaptability.
Empathy
Reading others’ emotions and perspectives, listening deeply and responding with care.
Relationship management
Influencing, handling conflict, giving feedback and building trust across the organisation.
EI for leadership
Using emotional intelligence to engage teams, lead change and create psychological safety.
How we make EI training measurable
- 360° feedback before the programme to identify real blind spots
- Psychometric insight into individual style and strengths
- Experiential exercises, role-plays and reflection
- IDPs and follow-up to apply learning on the job
- Reassessment to show behavioural change
Emotional intelligence training: FAQs
- Can emotional intelligence be developed?
Yes. EI is a set of skills, such as self-awareness, self-regulation and empathy, that improve with feedback, practice and reflection. - Is this a one-day workshop or a longer programme?
Both are available. A one-day emotional intelligence workshop builds awareness; a longer programme with 360° feedback and coaching changes behaviour. - Can EI training be combined with leadership development?
Yes. It is often a core module in our leadership and first-time manager programmes.
Explore related programmes
Build emotionally intelligent leaders
Tell us who you’d like to develop and the challenges you see, and we’ll design the right programme.
Request a Proposal